Privacy Policy

Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? 

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SMS Messaging: With your permission, we may send you SMS Messages about our store, new products and other updates. Standard text messaging rates apply.

 

SECTION 2 – CONSENT 

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your

consent for us to contact you, for the continued collection, use or

disclosure of your information, at anytime, by contacting us at

[email protected]

 

SECTION 3 – DISCLOSURE 

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – Woocommerce 

 

Our store is hosted with LiquidWeb. They provide us with the online e-commerce hosting that allows us to sell our products and services to you. Your data is stored through LiquidWeb’s data storage, and databases. They store your data on a secure server behind a firewall.

 

Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted unless you opt in to save your card at checkout.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

SECTION 5 – THIRD-PARTY SERVICES 

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

We use Facebook Pixel and Active Campaign Email Marketing.





SECTION 6 – SECURITY 

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – COOKIES 

 

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

This list is not exhaustive.



SECTION 8 – AGE OF CONSENT 

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION 

 

If you would like to: access, correct, amend or delete any personal

information we have about you, register a complaint, or simply want more

information contact our Privacy Compliance Officer

at [email protected], ATTN: Compliance.

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SHIPPING & RETURNS
Orders are sent out via USPS and are typically processed within 3-5 business days of the product payment link is closed. Delivery time is dependent upon location and typically take 3-5 business days to arrive from when the order is processed.

SHIPPING COSTS:
Please note that shipping costs, are calculated directly from USPS.

RETURN POLICY:
Returns for full purchase (excluding shipping costs) are not accepted. All Sales are Final. Items Lost or damaged can be subjected to a refund if, and only if, the product had issues due to production errors. Items damaged from transit are not subject to a refund and are subject to USPS policies for damaged shipping. To provide the best customer service possible, we evaluate each issue and is assessed on a case by case basis. Please note, shipping costs are not refunded unless the item was faulty or damaged from production.

EXCHANGES:
We do not accept exchanges. Should an item be faulty, damaged, or incorrect in any way, it will be subject to our Return Policy. If the wrong size or color was ordered by the customer, a new order must be placed in order to receive the new item.

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